Reefer Repair & Technical Support

Our objective is not simply to clear an alarm—we identify the underlying problem, carry out the appropriate repair and verify system performance before returning the equipment to operation.

Authorized

Thermo King

Dealer

Our Repair Services

Diagnose the Problem. Repair It Right. Get Your Cold Chain Moving Again.

Refrigeration breakdowns can lead to delivery delays, operational downtime and temperature-sensitive cargo risks. TK Reefer Services provides professional diagnostic, troubleshooting and repair services for truck refrigeration systems and reefer containers, supported by experienced technicians and access to Genuine Thermo King Spare Parts.

01 - Truck & Commercial Vehicles

Technical troubleshooting and repair support for refrigerated truck and trailer systems. Following repair, the system can be operationally tested to verify refrigeration performance.

Our technicians can diagnose refrigeration, electrical, mechanical and controller-related issues including:

Unit unable to start
Insufficient cooling
Unable to reach setpoint
Abnormal temperature readings
Controller alarms and fault codes
Refrigerant leakage
Compressor-related issues

Condenser and evaporator problems
Fan motor failures
Sensor faults
Electrical and wiring issues
Belt and clutch issues
Electric standby faults, where applicable
Other refrigeration system failures

02 - ISO & Offshore DNV Containers

TK Reefer provides troubleshooting and repair support for reefer container refrigeration systems used in storage, logistics and offshore applications. Where required, performance and operational testing can be conducted after repair before the equipment is returned to service.

Repair support may include:

Controller and alarm diagnostics
Cooling-performance problems
Compressor troubleshooting
Refrigerant system faults
Refrigerant leakage
High- and low-pressure faults
Condenser and evaporator issues

Fan motor failures
Temperature sensor faults
Electrical and wiring faults
Controller and electronic component issues
Valve and refrigeration component faults
Temperature pull-down problems
General refrigeration system failures

Our Repair Approach

From Breakdown to Back in Operation

Our goal is to help customers minimise downtime and restore reliable refrigeration performance as efficiently as possible.

01

Diagnose

Identify alarms, symptoms and the underlying cause of the refrigeration problem.

02

Recommend

Explain the findings and recommend the appropriate repair or component replacement.

03

Repair

Carry out the approved repair using suitable replacement components.

04

Test

Perform operational, function and temperature-performance testing where applicable.

05

Return to Service

Confirm system operation before handing the equipment back to the customer.

Authorized

Thermo King

Dealer

Genuine Thermo King Spare Parts

Authentic Parts. Reliable Performance.

As an Authorised Thermo King Dealer, TK Reefer provides access to 100% Genuine Thermo King Spare Parts for supported Thermo King refrigeration equipment. Using genuine parts helps maintain component compatibility, equipment reliability and long-term system performance. Depending on the system and application, parts support includes:

Get In Touch

Reefer System Giving You Problems?

Send our technical team below details. Providing these details helps our technical team understand the problem and prepare the appropriate support.

Equipment / Reefer Model / Serial Number

Alarm Code, if available

Description of the Problem

Current Temperature & Setpoint

Photos / Videos, if available

Equipment Location